ROOT POWER

About RKDVS

RKDVS (Rajasthan Krishi and Dairy Vikas Sansthan) is dedicated to supporting farmers with reliable and effective agricultural solutions.

Our goal is to enhance crop productivity and improve farming outcomes by providing high-quality products designed for Indian farming conditions.

We believe in:

• Empowering Farmers with better tools and knowledge
• Delivering trusted and tested agricultural solutions
• Promoting sustainable farming practices

Our product, Root Power, is developed to strengthen root systems, improve nutrient absorption, and increase overall crop yield.

At RKDVS, we are committed to the growth of agriculture and the success of every farmer.

This Privacy Policy describes how RKDVS collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

• Personal details such as name, phone number, email address, and shipping address
• Payment information (processed securely through third-party payment gateways)
• Device information such as IP address, browser type, and usage data

2. How We Use Your Information

• Process and fulfill your orders
• Communicate with you regarding your orders or inquiries
• Improve our website, products, and customer experience
• Send updates, offers, or promotional messages (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with shipping partners, payment gateways, or legal authorities if required by law.

4. Data Security

We take appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality.

6. Your Rights

• Access your personal data
• Request correction or deletion
• Opt out of marketing communications

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.

8. Contact Us

Email: rajasthankdvs@gmail.com

At RKDVS, we strive to provide high-quality agricultural products. Returns and refunds are accepted only under the strict conditions listed below.

1. Return Eligibility

• Return requests must be raised within 3 days of delivery
• The product must be completely unopened, unused, and in its original packaging
• Once the product packaging has been opened or the seal has been broken, no return will be accepted under any circumstances
• Proof of purchase (invoice / order ID) is mandatory

2. Non-Returnable Conditions

• Product has been used even partially
• Packaging has been opened or seal is broken
• Product has been damaged due to improper use or storage
• Item is not in its original condition
• Returns based on crop results or product performance will not be accepted

3. Damaged or Incorrect Product

If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery with clear photos and/or video as proof.

4. Return Request via Email is Mandatory

To initiate a return, email: rajasthankdvs@gmail.com

• Include Order ID, date of purchase, and description of the issue
• No return accepted without prior email verification
• Send product back only after written approval from RKDVS

5. Delivery Charges

• Both forward and reverse delivery charges will be borne by the customer
• Original delivery charge is non-refundable once shipped
• Only product amount will be refunded if approved

6. Refund Process

• Refund processed after returned product is received and inspected
• If approved, credited within 5–7 business days to original payment method

7. Order Cancellation

• Orders can only be cancelled before dispatch
• Once shipped, cancellation is not possible

For queries: rajasthankdvs@gmail.com

By accessing or using our website, you agree to be bound by the following terms:

1. General Conditions

RKDVS reserves the right to refuse service to anyone at any time for any reason.

2. Product Usage

Our products are intended for agricultural use. Users must follow proper instructions for usage.

3. Pricing & Availability

• Prices are subject to change without notice
• Product availability may vary

4. Accuracy of Information

We strive to provide accurate information, but errors may occur. RKDVS is not liable for inaccuracies.

5. Order Acceptance

We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspicious activity.

6. Intellectual Property

All content on this website (text, images, logo) is the property of RKDVS and cannot be used without permission.

7. Limitation of Liability

RKDVS is not responsible for indirect damages arising from the use of products or website.

8. Governing Law

These terms shall be governed by the laws of India.

Contact: rajasthankdvs@gmail.com

RKDVS is committed to delivering your orders safely and efficiently across India.

1. Order Processing

• Orders are processed within 1–2 business days
• Orders placed on weekends or holidays will be processed on the next working day

2. Delivery Time

• Standard delivery: 3–7 working days
• Remote areas may take 7–10 days

3. Shipping Charges

• Shipping charges may vary depending on location
• Free shipping may be offered on selected orders

4. Order Tracking

Tracking details will be shared via SMS or email once the order is shipped.

5. Delivery Issues

Ensure correct shipping address and contact details. RKDVS is not responsible for delays caused by courier partners or incorrect details.

6. Undelivered Orders

If an order is returned due to incorrect address or non-availability, re-shipping charges may apply.

Contact: rajasthankdvs@gmail.com